HELP / FAQ
GENERAL QUESTIONS
Q. What are Lightroom presets?
A. Lightroom presets are one click filters to make your photo look a certain way or style. When I edit my images I change and adjust many different things to achieve my unique look. If I really like the outcome of a particular edit, I save that edit as a preset so that it can be applied to other images. This saves time and gives me a head start with future edits. The presets that I have for sale are the exact presets that I use myself when editing my photos for instagram!
Q. I'm new to Lightroom, can I still use your presets?
A. Absolutely! In fact, my presets are designed especially to help those with little editing knowledge to achieve a look similar to ours.
Q. Are your downloads instant? How do I receive them?
A. Yes, all of my downloads are instant. They are sent to you via email immediately after payment is completed.
Q. What comes with the Presets?
A. With every Preset pack I also send a step by step video guide and step by step PDF guide to show you how to import and use the Presets.
Q. Which currency do you use?
A. Everything in my store is in USD. If you're purchasing in a different currency that's still ok, your bank will convert the USD into your usual currency.
MOBILE PRESETS
Q. What are Mobile Presets?
A. My Mobile Presets are instant filters that you can apply to your photos. Sometimes it’s difficult to find time to edit using a laptop, especially when traveling. My mobile presets are the easy solution as they allow users to quickly edit their photos in seconds using only their phones. The image below shows how the presets will look on your phone.
Q. Which app do I need to use your Mobile Presets?
A. My mobile presets are designed for the free Lightroom CC app.
Q. Do the presets work on iPhone images?
A. Yes! They work with all image types. Since every image is different not every preset will work on every single photo, you may need to do some slight tweaking after applying the preset to achieve a particular look. This can all be done in the Lightroom app and is very easy to do.
Q. What is the difference between the mobile presets and the desktop presets?
A. Although the desktop presets are compatible with all image types, they are primarily designed for RAW images taken on DSLR cameras and cannot be used on a mobile phone. The mobile presets are designed especially for JPEG images (iPhone images etc) and are designed to be used as filters for those who want to edit quickly on their phones. The mobile presets do not work on the desktop Lightroom.
Q. How do I import the Mobile Presets?
A. I have created a step by step guide which will be automatically sent to you with your presets. You must open the confirmation email on your laptop and download the files there first.
If you have any further questions feel free to send us a DM on Instagram or an email to oliewest11@gmail.com and I'll get back to you within 24 hours.